מאמרים

A channel shows a black screen with a blue buffering circle — what's wrong?

This means the media player can't reach the stream. It can be your ISP blocking it — try using a...
What happens if a channel goes offline?

Live TV sources occasionally drop due to changes on the provider's end — normal for any IPTV...
Why do some movies/series not play?

On-demand content occasionally becomes temporarily unavailable due to source updates on our end —...
Why does my stream stop after a few minutes?

This is usually a connection-limit issue — your plan allows a set number of simultaneous streams,...
Why is audio/video out of sync?

Usually a decoder mismatch or a brief buffering hiccup — not your setup. Try switching the app's...
Why is my EPG (TV guide) not loading?

The EPG pulls schedule data from a separate feed than the video stream itself, so it can...
Why is my stream buffering or freezing?

Usually it's your connection, device, or the app. Try this: check your speed (25+ Mbps for HD,...
No sound on Onn devices

If video plays but there's no sound on an Onn streaming box, it's almost always the device, not...

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