Yes — for example, family members away at college can use your same login credentials, just remember the simultaneous stream limit still applies. For example, if you're on the Duo Stream plan with 2 TVs at home, and your child in college is streaming on one of their devices, you'll only be able to stream on one device at home at the same time.
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Can I upgrade or downgrade my plan?
I can make that update for you right now! Just in case you prefer manual, log in to the customer...
Can I change my billing cycle/plan term?
I can make that update for you right now! Just in case you prefer manual, log in to the customer...
Can I pause my service?
No pause option currently exists, but you can cancel — you won't be billed for any future cycles...
Do you send renewal reminders?
Yes, by email a few days before your renewal date.
How do I cancel my subscription?
I can perform that for you right now! Just in case you prefer manual, log in to the customer...
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