The EPG pulls schedule data from a separate feed than the video stream itself, so it can occasionally lag or fail to load even when channels are working fine. Try refreshing the EPG manually from within your app's settings first. If that doesn't help, try clearing your app's cache.
Most Popular Articles
Why is my stream buffering or freezing?
Usually it's your connection, device, or the app. Try this: check your speed (25+ Mbps for HD,...
A channel shows a black screen with a blue buffering circle — what's wrong?
This means the media player can't reach the stream. It can be your ISP blocking it — try using a...
Why does my stream stop after a few minutes?
This is usually a connection-limit issue — your plan allows a set number of simultaneous streams,...
Why is audio/video out of sync?
Usually a decoder mismatch or a brief buffering hiccup — not your setup. Try switching the app's...
Why do some movies/series not play?
On-demand content occasionally becomes temporarily unavailable due to source updates on our end —...
Powered by WHMCompleteSolution