Last updated: October 21, 2026
1. Information We Collect
- Account details: name, email, phone number and billing address.
- Payment information: processed securely by our payment provider (Stripe). We don't store full card numbers.
- Service details: your plan, VPN and account usernames, order history and support conversations.
- Technical information: IP address, browser and device type, collected when you use our website.
2. How We Use It
We use your information to create and manage your account, process payments, deliver your VPN and subscription services, ship devices, provide support and send service-related messages (invoices, renewal reminders, setup instructions).
3. Customer Support by Chat, WhatsApp and Text Message
When you contact us through website chat, WhatsApp or text message, we keep the conversation so we can help you. Some replies are written by our automated assistant. Text messages are sent only in reply to messages you send us. Reply STOP to opt out or HELP for help. Message and data rates may apply.
We do not sell, rent or share your mobile number or text-message opt-in information with third parties for marketing.
4. Marketing Emails
If you opt in, we may email you about offers and news. You can unsubscribe at any time using the link in any email.
5. Who We Share Information With
We share information only with service providers who help us run our business, such as payment processing, email delivery, messaging, VPN account provisioning and shipping, and only as needed to provide our services. We may also share information if the law requires it. We don't sell your personal information.
6. Cookies
Our website uses cookies to keep you logged in, remember your cart and track referrals. You can control cookies in your browser settings.
7. Data Security
We use reasonable security measures to protect your information. No online service is completely secure, but we work to keep your data safe and will notify you if a breach affects you.
8. Your Choices
You can view and update your account details at any time. To request a copy of your data or have your account deleted, email info@wayaffordable.tv.
9. Children
Our services are not intended for anyone under 18.
10. Changes
We may update this policy. If we make significant changes, we'll post a notice on our website or email you.
11. Contact
Email info@wayaffordable.tv.
